Agent Support Center

Sunday, September 28, 2008

Add Google Analytics to Your GraphicalData Website

It's easy to add Google Analytics to your GraphicalData website.

Google Analytics tracks the traffic going to your website and can help you turn more visitors into customers. GraphicalData makes it as easy as 'copy/paste' into a single field to add the code to your entire website.

View our latest PDF tutorial manual on how to create your Google Analytics account and then add to your website.

GraphicalData websites have enjoyed Google Analytics as an easy add-on feature since early 2007. You can review earlier articles by searching for "Google Analytics" in the Search Blog field at the top of this page.

Saturday, September 27, 2008

Live Chat Help Now Available on Your GraphicalData Website

For your convenience, "Live Help" is now available in your Admin Center! You will find the support you need quickly with "Live Chat".

It is designed to immediately connect with Customer Support here at GraphicalData. You will find the "Live Help" icon located in your Admin Center in the upper right side of each page . . . help is just a click away.

During normal business hours this help tool will reflect a "click to chat" status (which is basically equivalent to Instant Messaging) and when not manned, it will reflect the ability to send an email with any question you may have. Your email will be answered on our the business day.

GraphicalData Website Help Movies

Announcing a new "Help" module in your GraphicalData Admin Center. After logging into your admin center, click the Website tab. On the left hand side of the screen you will see the Help icon.

It is designed specifically to provide you with the assistance you need to build out and manage your website. Included are movie and PDF tutorials.

Additional tutorial movies will be added on a regular, ongoing basis.

Tuesday, September 16, 2008

Get Rid of those Dashed Lines when in Tables

Have you ever made a change to your website when in a table? And then wind up with small dashed lines around your content? If so, then you are probably using Firefox as your browser. The good news, there is a simple solution to this dilemma.

Click on the icon in the menu bar as found in the yellow highlighted area of the accompanying image. This removes the dashed lines . . . then select the "save changes" command at the page bottom.

Although the dashed lines will then continue to display on the backadmin side of your site for ease in future editing of the table, they will not display on the public side.

Now you have a much nicer looking page!