Agent Support Center

Wednesday, June 07, 2006

Have You Been Receiving All Your Emails?

There is so much Spam out there, that many companies and email providers have implemented anti-spam type of filters to help solve the problem. This in itself can create another problem…missed or undelivered emails to you.

After analyzing this situation, I have found that many legitimate folks that use free email systems such as hotmail fall victim to many of the spam filters. The reason being that many spammers use the free services and then when they have to move on to a new email, it is easy to do…and at no cost to them.

The net result to you…the email from a legitimate party may be lying in a spam mail file. I would highly recommend that you check your spam mail at least once a week to see if a potentially important message is waiting for you. Your email provider may have spam settings as well as you having spam settings on your own computer...so just be aware of this challenge.

Another good solution lies in your GraphicalData back door admin center. The new redesigned interface of the admin center provides you with the latest 10 emails that have been sent to you via a form from your GD website. Now this doesn’t solve the delivery issue of other emails from other sources, but at least those lead generating emails from your website will show. This email display section is located at the bottom left of your admin center on the first page after logging in.

Wow, what a cool idea for quick monitoring of one of your most important means of communication.