Agent Support Center

Friday, August 17, 2007

Spam Revisited

There is so much Spam out there, that many companies and email providers have implemented anti-spam type of filters to help solve the problem. This in itself can create another problem…missed or undelivered emails to you.

After analyzing this situation, I have found that many legitimate folks that use free email systems such as hotmail, gmail and the like often fall victim to many of the spam filters. The reason . . . many spammers use the free services . . . and so what is actually happening here is that the good are getting thrown out with the bad.

The net result to you…the email from a legitimate party may be lying in a spam mail file. I would highly recommend that you check your spam mail at least once a week to see if a potentially important message is waiting for you. Your email provider may have spam settings, as well as you having spam settings on your own computer . . . so just be aware of this challenge.

A good solution for GraphicalData website owners lies in your GraphicalData back door admin center. The current interface of the admin center provides you with the latest 10 emails that have been sent to you via any form from your GD website . . .right on the entry landing page. Now this doesn’t solve the delivery issue of other emails from other sources, but at least those lead generating emails from your website will show here.

This is a great idea for quick monitoring of one of your most important means of communication.